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Everything about our characters!

Frequently Asked Questions

  • How do I start a conversation with Nutrition Navigator?
    To start a conversation with Nutrition Navigator, follow these steps: Log in to your EmoEx account and navigate to Nutrition Navigator from the Characters List or from the drop-down list in your chat window, then start a conversation. It is important that you talk through your issues with the character like how you would talk to a doctor, rather than conducting a search. Form ongoing and meaningful conversations with the AI to get the most benefit from the interaction.
  • Is Nutrition Navigator a replacement for a human therapist/doctor?
    No, Nutrition Navigator is not a replacement for a human therapist or doctor. While Nutrition Navigator provides valuable information, support, and guidance based on peer-reviewed research and expert knowledge, it is designed to complement professional medical care, not replace it. Always consult a healthcare professional for diagnosis and treatment of medical conditions.
  • Can Nutrition Navigator help with dietary restrictions and allergies?
    Yes, to a certain extent. Nutrition Navigator can help with dietary restrictions and allergies by providing tailored advice and meal suggestions. However, it is crucial to inform the AI about all your allergy history and dietary restrictions. Always seek confirmation from a healthcare professional to ensure safety and accuracy.
  • Can Nutrition Navigator help me create recipes?
    Yes, Nutrition Navigator can help you create recipes. The AI character can suggest recipes based on your dietary preferences, nutritional goals, and ingredient availability. It can also provide modifications to existing recipes to suit your specific dietary needs and restrictions.
  • How do I upgrade or cancel my subscription?
    To upgrade your subscription, go to chat.emoexai.com, find the character you want to upgrade, and choose the suitable plan to proceed. To cancel your subscription, simply go to "My Profile" and choose "Cancel Subscription," then follow the prompts to complete the cancellation. If you encounter any issues or need further assistance, please contact our customer support team through the app or via our website.
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